Legal notice

LEGAL NOTICE

Last updated: 15 September 2026

This Legal Notice provides important information regarding the ownership, operation and use of Erkeuby.store.

By accessing or using this website, you acknowledge the information contained in this Legal Notice together with our Terms of Service, Privacy Policy, Return & Refund Policy and Shipping Policy.

1. WEBSITE OPERATOR

This website is operated under the trading name:

Erkeuby

Website: Erkeuby.store
Email: info@Erkeuby.store

Where Erkeuby is operated by a company under a different legal name, references to “Erkeuby”, “we”, “us” and “our” refer to that legal entity trading as Erkeuby.

2. CONTACT INFORMATION

For general enquiries, customer service, order enquiries, complaints, returns or other communications, please contact:

Erkeuby
Website: Erkeuby.store
Email: info@Erkeuby.store

Where you are contacting us about an existing order, please include your order number and the email address used when placing your order.

3. BUSINESS INFORMATION

Erkeuby operates an online retail website offering goods to consumers.

The information required by applicable UK law regarding the legal entity operating this website will be displayed on this page and, where appropriate, elsewhere on Erkeuby.store.

If the business is registered for VAT, the applicable VAT registration number will be displayed where legally required.

4. WEBSITE PURPOSE

Erkeuby.store is an e-commerce website intended primarily for the sale of consumer goods.

Information displayed on the website may include:

Product descriptions;
Product photographs;
Prices;
Available sizes and colours;
Promotions;
Delivery information;
Returns information;
Customer service information; and
Other information relevant to purchasing from Erkeuby.

We take reasonable steps to ensure that information displayed on the website is accurate and up to date.

5. PRODUCT INFORMATION

We aim to describe and present our products accurately.

However, the appearance of products may vary slightly depending on:

Screen settings;
Device displays;
Lighting conditions;
Photography;
Manufacturing tolerances; and
Other reasonable variations.

Such minor variations do not permit us to supply goods that are materially different from their description.

Nothing in this Legal Notice limits your statutory rights under UK consumer law.

6. PRICES

Prices shown on Erkeuby.store will be presented clearly before an order is placed.

Where required by law, prices displayed to consumers will include applicable taxes.

Any applicable delivery costs or other mandatory charges will be disclosed before you become bound by the purchase.

Optional charges will not be added without the customer's express consent.

7. ORDERS AND CONTRACTS

Orders placed through Erkeuby.store are subject to our Terms of Service.

Before placing an order, customers will be given an opportunity to review relevant information concerning their purchase.

After an order is submitted, we will provide an electronic acknowledgement or confirmation as appropriate.

The point at which a legally binding contract is formed is described in our Terms of Service.

8. CONSUMER RIGHTS

Nothing contained on Erkeuby.store is intended to exclude or restrict any statutory right that cannot legally be excluded.

UK consumers may have rights under legislation including the:

Consumer Rights Act 2015

and

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Among other protections, goods supplied to consumers must generally be:

Of satisfactory quality;
Fit for purpose;
As described; and
In conformity with the contract.

Eligible online purchases may also benefit from statutory cancellation rights.

Please see our Return & Refund Policy for further information.

9. DELIVERY

Delivery options, estimated delivery times and applicable delivery charges are explained in our Shipping Policy and during checkout where appropriate.

Our current delivery options may include:

Standard Shipping
Estimated delivery: 5–12 business days
Cost: Free

Express Shipping
Estimated delivery: 5–8 business days
Cost: Displayed at checkout

Delivery estimates are subject to the conditions described in our Shipping Policy and applicable UK law.

10. RETURNS AND REFUNDS

Customers may have rights to cancel online purchases and return eligible products.

Separate rights apply where products are:

Faulty;
Damaged;
Incorrect;
Not as described;
Not of satisfactory quality; or
Otherwise not compliant with the contract.

Full details are provided in our Return & Refund Policy.

Nothing in our policies overrides mandatory statutory consumer rights.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property rights relating to original content on Erkeuby.store are owned by, licensed to or lawfully used by Erkeuby.

This may include:

The Erkeuby name and branding;
Logos;
Website design;
Graphics;
Original text;
Original photographs;
Videos;
Product presentation;
Promotional material; and
Other original website content.

No content may be reproduced, copied, distributed, republished, commercially exploited or otherwise used without appropriate permission, except where permitted by law.

12. TRADE MARKS

Trade marks, trade names, logos or other brand identifiers appearing on Erkeuby.store remain the property of their respective rights holders.

Nothing contained on this website grants users a licence or right to use any trade mark without permission from the relevant rights holder.

13. COPYRIGHT

Original written, photographic, graphical and audiovisual content created for Erkeuby may be protected by copyright.

You may access website content for normal personal and non-commercial use.

Unauthorised commercial reproduction, modification or redistribution may infringe intellectual property rights.

14. THIRD-PARTY RIGHTS

Where third-party content, software, services, payment systems, trademarks or other intellectual property appears on our website, those rights remain with their respective owners.

Erkeuby does not claim ownership of third-party intellectual property merely because it appears or is integrated into our website.

15. THIRD-PARTY SERVICES

Erkeuby.store may use third-party services to support its operation.

These may include:

E-commerce platforms;
Payment processors;
Hosting providers;
Delivery companies;
Analytics providers;
Fraud-prevention services;
Email providers; and
Other technology suppliers.

The use of a third-party provider does not remove any responsibility that cannot legally be excluded under applicable law.

16. EXTERNAL LINKS

Our website may contain links to external websites operated by third parties.

We do not control independent third-party websites and are not responsible for their content, availability or practices except where applicable law provides otherwise.

Users should review the terms and privacy policies of external websites independently.

17. WEBSITE AVAILABILITY

We aim to keep Erkeuby.store available and functioning correctly.

However, access may occasionally be interrupted due to:

Scheduled maintenance;
Technical problems;
Security updates;
Hosting failures;
Network disruption; or
Circumstances outside our reasonable control.

We do not guarantee uninterrupted availability of the website.

This does not affect any existing contractual or statutory rights.

18. WEBSITE SECURITY

You must not knowingly attempt to:

Gain unauthorised access to Erkeuby.store;
Interfere with website security;
Introduce viruses or malicious software;
Attack the website;
Access restricted systems or databases without authorisation; or
Use the website for fraudulent or unlawful purposes.

Suspected criminal activity may be reported to the relevant authorities where appropriate.

19. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or restricts liability where doing so would be unlawful.

In particular, we do not exclude liability where it cannot legally be excluded for matters including:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Breach of mandatory statutory consumer rights; or
Any other liability that cannot lawfully be excluded.

Any other limitation of liability is subject to our Terms of Service and applicable UK law.

20. INFORMATION ON THIS WEBSITE

We take reasonable care when preparing information published on Erkeuby.store.

However, general informational material may change from time to time.

Where information forms part of a consumer contract, it will be treated in accordance with applicable law.

Nothing in this clause allows us to avoid responsibility for misleading product information or information that UK law requires us to provide accurately.

21. DATA PROTECTION

Personal information collected through Erkeuby.store will be processed in accordance with applicable data protection law.

Further information about:

Personal data we collect;
How we use it;
Legal bases for processing;
Data retention;
Data sharing;
International transfers;
Cookies; and
Your data protection rights

is provided in our Privacy Policy.

22. COOKIES

Erkeuby.store may use cookies and similar technologies.

Where consent is required for non-essential cookies, users will be provided with an appropriate mechanism to accept, reject or manage those cookies.

Further details can be found in our Cookie Policy or Privacy Policy.

23. ELECTRONIC COMMUNICATIONS

By purchasing from Erkeuby, you acknowledge that transactional communications may be provided electronically.

These may include:

Order confirmations;
Payment confirmations;
Dispatch notifications;
Tracking information;
Delivery updates;
Return communications; and
Refund confirmations.

This does not automatically constitute consent to receive marketing communications.

24. MARKETING

Marketing communications will be sent in accordance with applicable UK privacy and electronic marketing rules.

Where consent is required, we will request it appropriately.

Recipients may unsubscribe from electronic marketing using the unsubscribe option provided or by contacting us.

25. CUSTOMER REVIEWS

Where Erkeuby displays customer reviews, we aim to comply with applicable requirements concerning consumer reviews and unfair commercial practices.

We do not knowingly commission, publish or present fake customer reviews as genuine reviews.

Where an incentive has been provided for a review, any disclosure required by law should be made appropriately.

26. COMPLAINTS

If you have a complaint, please contact us at:

info@Erkeuby.store

Please provide sufficient information to allow us to investigate the matter, including your order number where applicable.

We will aim to handle complaints fairly and within a reasonable period.

Making a complaint directly to us does not prevent you from exercising any legal rights available to you.

27. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice where necessary to reflect:

Changes to applicable law;
Changes to our company details;
Changes to the website;
Changes to our services; or
Changes to our business operations.

The most recent version will be published on Erkeuby.store.

The date shown at the top of this page indicates when this Legal Notice was last updated.

28. GOVERNING LAW

This Legal Notice and the use of Erkeuby.store are subject to applicable United Kingdom law.

Consumer contractual disputes will be subject to the jurisdiction rules and protections applicable to the consumer.

Nothing in this Legal Notice removes any mandatory rights or jurisdictional protections available under applicable law.

29. LEGAL DISCLOSURES

Where Erkeuby is operated by a UK registered company, the following information should be displayed as applicable:

Trading name: Erkeuby